Cancel SOFBAC Care

Cancellation should be orderly so that data, access, documentation and responsibility can be handed over safely.

Earlier warning of problems, organised inventory information and regular reports that support business decisions.

Cancellation route

Cancellation should include customer details, module name and requested end date. The agreed notice period applies.

Data handover

Before termination, data export or handover is agreed where the module stores data and the contract includes that service.

Access deactivation

After termination, accounts, connections and permissions are disabled. The customer should confirm receipt of required data and documentation.