SOFBAC knowledge centre

Answers to common questions about collaboration, access, monitoring and backup.

Why this matters

A business does not buy technology for its own sake. It invests to reduce interruption, clarify responsibility, protect data and make decisions from reliable information.

How SOFBAC approaches it

The real problem is described first. Scope, users, devices, data volume and current systems are then reviewed before any module is selected.

What must remain transparent

Scope, optional work, customer responsibilities, support routes, data handover and cancellation must be understandable before deployment.

Next step

Use the configurator or describe the current situation to support.

Knowledge paths by module

• SOFBAC Workspace – Shared files, calendars, contacts and collaboration
• Remote Connect – Controlled remote access to approved business computers
• SOFBAC Care – Monitoring, inventory and understandable reports
• SOFBAC Pass – Business password vault for teams and responsibilities
• SOFBAC Folder – Automatic backup of selected business folders
• SOFBAC Image – Complete image of the operating system, applications, settings and data
• SOFBAC Mail – Protection for local Outlook archives and important correspondence
• SOFBAC Bild – Organised business photo documentation
• SOFBAC CCTV – External protection of selected important camera events